Privacy Policy

This privacy policy (this Privacy Policy) tells you about the information that Real VLONE (VLONE, we, us, or our) collects in connection with the operation of its websites, including realvlone.com (collectively, the Site), how the information is used and how you can access and correct certain information that we may collect.

Please note that this Privacy Policy applies only to information collected from you by Real VLONE via the Site and not to information obtained or disclosed in offline correspondence, at our stores or through other personal contacts with Real VLONE representatives. Further, the Site may contain links to other entities’ websites that are not controlled or operated by Real VLONE.

This Privacy Policy does not apply to such third-party websites, and Real VLONE is not responsible for the content of such third-party websites or the privacy practices of such third parties. Therefore, we encourage you to request and review the privacy policies of any third parties upon disclosing your information to such parties or visiting such third-party websites.

This Privacy Policy is effective as of April 7th, 2023

This Privacy Policy was last updated on April 7th, 2023

Collection of Information

You can access some site areas without submitting any personally identifiable information. Real VLONE collects personally identifiable information only if you complete the online forms to contact us, complete a profile, provide design or product feedback or request information or assistance through the Site.

The personally identifiable information that Real VLONE collects through these portions of the Site includes your name, username, password, email address, address and telephone number and any other personally identifiable information you choose to include in your profile or your submissions of your goals to us. You represent and warrant that you have the right and authority to provide any information you provide.

Real VLONE may also collect certain non-operating system information, data on advertisements or links on which you click, and the websites that you visit before and after you visit the Site. Such information is maintained by Real VLONE or service providers acting on behalf of Real VLONE.

Protection of Your Information

To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Real VLONE uses physical, technological and administrative procedures to attempt to protect the personally identifiable information we collect through the Site. Nevertheless, Internet transmissions are only partially private and secure.

You understand that others may read or intercept any messages or information you send to the Site. If you have any questions about the security of personally identifiable information collected by Real VLONE, please get in touch with us at [email protected]

Use of Your Personally Identifiable Information

Upon our collection of your personally identifiable information, Real VLONE may use such personally identifiable information internally, separately or in combination with pre-existing information for the following purposes:

  • To provide any requested information, products or services;
  • To troubleshoot problems with the Site;
  • To customize your experience or homepage of the Site;
  • To collect payment from you;
  • Deliver products that you have purchased
  • Send invoices or statements to you;
  • To enforce our Terms of Use or comply with this Privacy Policy or
  • I want to contact you with more information about Real VLONE and its products and stores.
  • Personally identifiable information collected on the Site may be stored and processed in the United States or abroad.
  • You agree to such cross-border transfers of personal information.

Disclosure of Information

We may disclose your personally identifiable information to our subsidiaries or affiliates and third-party partners whom we occasionally hire to provide services on our behalf, including support services, website services, delivering promotional materials, and answering customer questions about our services and new services.

Real VLONE will only provide those third-party partners with the personally identifiable information they need to deliver the services to us and on our behalf, and they will be contractually prohibited from using that information for any other purpose.

If Real VLONE is involved in a transaction such as a merger, stock purchase or sale, or sale of substantially all of Real VLONE’s assets, your personal information may be transferred to the other party in such transaction.

Real VLONE reserves the right to disclose your personally identifiable information if required by law or legal process or otherwise requested by any law enforcement officer or agency acting under the colour of law.

In addition, Real VLONE reserves the right to disclose your personally identifiable information based on the good faith belief that such action is necessary or appropriate to (a) protect and defend the rights or property of Real VLONE or (b) act in urgent circumstances to protect the safety or security of the public or users of the Real VLONE products and the Site.

Retention of Your Personally Identifiable Information

The personally identifiable information that you provide will be stored and maintained by Real VLONE until you instruct otherwise, or, in Real VLONE’s sole discretion, for the longer of (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected and (b) for so long as we are required to maintain such information by law or other applicable rules or regulations.

Children’s Privacy

Real VLONE recognizes the privacy interests of children, and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13. Real VLONE does not target its services or this Site to children under 13. Real VLONE does not knowingly collect personally identifiable information from children under 13.

Choice and Opt-Out Preferences

Real VLONE does not collect personally identifiable information unless you choose to provide it. If, at any time, you prefer not to receive further email communications from Real VLONE (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications using a link provided in every broadcasted email that is sent to you by Real VLONE.

If, at any time, you prefer not to receive any other form of communication from Real VLONE, you will have the ability to unsubscribe from such communication by contacting us at [email protected].

Access and Accuracy

Real VLONE will use commercially reasonable efforts to provide access to your personally identifiable information if you request such access in writing submitted to [email protected]. Real VLONE reserves the right to deny access to your personally identifiable information:

  1. When such denial of access is required by law.
  2. When granting you access, it is likely to impact other people’s privacy.
  3. Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy when access is cost-prohibitive.
  4. Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy to protect Real VLONE’s rights and property.
  5. When such requests are frivolous or made in bad faith.

Suppose you believe that the personally identifiable information maintained by Real VLONE about you is inaccurate or income. In that case, you may notify Real VLONE in writing, describing any inaccuracies or omissions in detail, and submit to [email protected].

Following receipt of such an adequately presented notice, Real VLONE will, within a reasonable period, use commercially reasonable efforts to, in its sole discretion, either amend or correct your personally identifiable information to reflect fixed or additional information provided by you or in connection with your personally identifiable information, make a note of any claimed inaccuracies or omissions reflected in the notice submitted by you.

Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy

By using the Site, you agree to this Privacy Policy. You may not use the Site if you do not agree to this Privacy Policy. Real VLONE reserves the right, at our discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time without prior notice to you. All revisions will be posted to the Site. We urge you to review this Privacy Policy frequently for changes. Your continued use of the Site means that you accept those changes.

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this, too.

‍What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the Site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over time, so you don’t have to keep re-entering them whenever you come back to the Site or browse from one page to another.

How do we use cookies?

  • We use session and permanent cookies to provide the following:
  • Basic e-commerce features such as user login and cart functionality.
  • A better experience through usage analytics and tracking.
  • Enhanced security, such as preventing multiple failed login attempts and protecting transactions.‍

‍‍How to control cookies

You can control and delete cookies as you wish. For details, see aboutcookies.org.

You can delete all cookies already on your computer and set most browsers to prevent them from being placed. By deleting these cookies, you may have to adjust some preferences every time you visit a site manually, and some services and functionalities may not work.